1. General Questions

How do I track my order?

Once your order ships, you’ll receive a tracking number by email. You can follow your package on tracking sites like 17track.net or parcelsapp.com.

Can I cancel or change my order?

If your order hasn’t shipped yet, contact us immediately at infotrynymera@gmail.com. We’ll do our best to help. Once it's shipped, we’re unable to modify it.

Do you have a physical store?

No — we're exclusively online. You can order directly from our website, and we’ll ship it straight to you.

2. Product Questions

What comes in the box?

Each Nymera box contains 30 fast-acting Lavender Mint oral strips — a full month’s supply.

What are the main ingredients?

Each strip includes:

• 
  (for calm, deep sleep)
  
• 
  (to quiet the mind)
  
• 
  (to support natural melatonin production)
  
  All ingredients are sugar-free, melatonin-free, and clinically studied.
  

What flavor is available?

Our current flavor is Lavender Mint — a gentle, refreshing blend ideal for bedtime.

How do I use it?

Place one strip on your tongue and let it dissolve. Take it 30 minutes before bedtime.

Is it safe to use daily?

Yes. Nymera is made with natural, non-habit-forming ingredients and is safe for daily use.

Will it interfere with my hormones?

No. Nymera contains no melatonin, so it doesn’t disrupt your natural hormone cycle.

Can I use it with other supplements or medications?

If you’re taking prescription medication or have health concerns, we recommend consulting with your doctor before use.

Will it affect a drug test?

No. Our formula contains no banned substances and is safe for everyday use.

Are there any side effects?

Our ingredients are well-tolerated by most users. Mild reactions are rare, but if you experience anything unusual, discontinue use and consult a healthcare professional.

3. Payment Questions

What payment methods do you accept?

We accept all major credit/debit cards, as well as Apple Pay and Google Pay.

PayPal support is coming soon.

Is my payment information secure?

Yes. We use secure, encrypted payment gateways to protect your information.

4. Shipping Questions

How long does shipping take?

Our standard delivery time is 6–15 business days, depending on your location.

Where do you ship from?

We ship from multiple warehouses around the world, so orders are routed from the nearest available location.

Do you ship internationally?

Yes — we ship worldwide.

Do you ship to P.O. Boxes?

Yes, we can ship to P.O. Boxes. Just make sure to enter the full address correctly at checkout.

5. Refund & Returns

What is your return policy?

unopened products within 30 days of delivery.

7 days will be refunded or replaced.

How do I request a refund?

Email us at infotrynymera@gmail.com with your order number and issue details. We'll guide you through the next steps.